Senior Benefits Individual Counseling (SBIC) Medicare Helplines
North County: (347) 441-0566
South County: (914) 417-9102
Free one-on-one Medicare consultations with counselors unaffiliated with private insurance companies. An in-person meeting can also be arranged at your local library by request.
For additional assistance, try the following helplines:
- Dept. of Senior Programs and Services (DSPS): (914) 813-6100
- Medicare.gov: 1-800-MEDICARE or 1-800-633-4227
- WestCOP Benefits Enrollment Center: (914) 527-1933 or (914) 661-1738 (español)
Free SBICs have returned

Senior Benefits Individual Counseling walk-in centers for individualized Medicare counseling
10 am – 1 pm
all year long except for holidays
John C Hart Memorial Library (YORKTOWN)
Every 2nd and 4th Tuesday of the month
1130 E Main St, Shrub Oak, NY 10588
Grinton I Will Library (YONKERS)
Every 1st Thursday of the month
1500 Central Park Ave, Yonkers, NY 10710
Learn on your own!
Try any of these trusted sites:
- Medicare.gov – the official Medicare website from the Centers for Medicare & Medicaid Services (CMS)
- MedicareInteractive.org – Medicare Rights Center’s hub for articles, answers, and presentations
- NY Dept. of Financial Services Medigap Portal – compare up-to-date prices for New York Medigaps (Supplemental Plans) by ZIP code